Top FAQ

Why does the Starter Set pricing look incorrect?

I’m sorry for any confusion here. As long as you’ve met the terms of the trial offer, the discount will be automatically applied during the checkout process.The Starter Set will include a Handle, Blade, 2oz can of Shave Gel, and Travel Blade Cover.If

What is the difference between Harry's Plus and Harry's Original Blades?

Harry's Plus Blades have been over 10 years in the making and feature an advanced pivoting system that adapts to the curves of your face for a more comfortable shave. They pair with a premium metal handle (our heaviest yet!) designed for maximum cont

Are the Harry's Plus Blades compatible with the Harry's Original Handles (and vice versa)?

Thanks for reaching out about this! Our new Harry's Plus Blades are exclusively for use with the Harry's Plus Handle. The adapter is not compatible with the Harry's Original or Chrome Handle. For more details, check out the comparison on our website

Are Harry's Original Blades and Handles being discontinued?

We have no plans to discontinue our Original Blades, Original Handles, or Chrome Handles. Both shave systems will be available on our website and in stores. Harry’s Plus and Original Blades are made in-house at our trusted German blade factory, so yo

How to Activate your Account

How to Activate your Account:. STEP ONE:. Click Forgot password?. STEP TWO:. Enter your email address, and click SUBMIT EMAIL. STEP THREE:. If your account is not yet activated, you'll be prompted to enter your email address once more. After you do s

How do I change or cancel my order?

We try to ship orders as quickly as possible, which means we might not catch your order in time to adjust or cancel it. If you just placed an order, you can email us at [email protected]. If you have a Subscription, you can cancel or change the timing

Can I shave my head with your blades?

Our Harry's Original Blades are designed for your face and not recommended for head shaving. Our Harry's Plus system features an ergonomic Handle, along with an advanced pivoting cartridge and blade placement, making it uniquely suited for head shavi

How can I check my order's status?

You can check your order details/status on the Order History page of your Profile. Click on the date your order was placed to see your order summary. Your order's status can be viewed by clicking the tracking link, located at the top of your order su

How do I modify my Subscription?

Sign in to your Profile. Go to the “Your Subscriptions” tab. No subscription? Maybe it's registered to a different email address? Click “MODIFY / CANCEL” to the right of the product you’d like to modify. CHANGE NEXT SHIP DATE. Click the arrow to the

How do I cancel my Subscription?

1. Sign in to your Profile, and ensure the “Your Subscriptions” tab is underlined. If it's not, click “Your Subscriptions”. 2. All active and inactive Subscriptions will be listed. If you do not see an active Subscription, is it possible it’s registe

What is your return policy?

We try to ship orders as quickly as possible, which means we might not catch your order in time to adjust it. If our products aren’t right for you, let us know within 30 days. We can help you return your products for a full refund.

How long will it take my order to arrive?

This depends on the shipping option you choose!. You can track your order details/status on the Order History page of your Profile. Once you've clicked on the date of purchase, you'll see "Tracking Number:" under the order number and status, followed

Can't log in or forgot password?

Visit this link, and click Forgot password?. Type in the email address used to place your Harry's orders, and click SUBMIT EMAIL. Only click it once. You'll receive a password reset email within the next few minutes. If it does not appear in your inb

How do I use my coupon/promo code?

Place the product(s) in your cart. Click 'CHECKOUT' and follow the steps. On the last step (Order Summary Page), you will see a box titled 'Discount code or gift card' on the right side of the screen. Enter your code here and click 'Apply.' You can t

How often should I change my blades?

The lifespan of our Blades, Harry's Original Blades or Harry's Plus Blades, will vary based on your hair type, shave schedule, and blade care habits. While there's no exact standard or guarantee for how long a cartridge will last you, most folks like